Know your ingredients
Read the full ingredient list and directions on each product page. Always check the label on the jar you receive.
Explore the products →Refund policy
Change-of-mind returns
To qualify, products must be unopened, unused and in their original packaging. Contact MODII within 30 days of delivery to request return approval. Sale items follow the same rules, and refunds reflect the amount actually paid.
After approval, send the return within 14 days using the return instructions we provide. Customers pay return postage for change-of-mind returns. Original delivery charges are not refunded.
Products that have been opened or tried and are simply disliked are not eligible for change-of-mind returns.
Damaged, defective or incorrect items
Contact MODII with your order details if your item arrived damaged, is defective or is not what you ordered. These items qualify for a replacement or full refund, even if opened. MODII covers any required return postage. Return an item only if requested.
Refund timing
Approved refunds are issued to the original payment method within 7 business days after we receive and inspect the return. Your payment provider may need additional processing time.
Contact
Email hello@modiinatural.shop or use our Contact page to request help or return approval.